How to Bring Out the Best in Your Team

Update: 2025-04-30

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Frances Frei, professor at Harvard Business School, says that trust, empathy—and even a bit of tough love—are all essential ingredients to strong leadership in today’s world. Successful managers focus on the effect they have on others, not themselves. They also define a strategy and create a culture that drives employee behavior in their absence. Frei is the coauthor, along with Anne Morriss, of the book Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You as well as the HBR article “Begin with Trust.”

Key episode topics include: leadership styles, constructive criticism, feedback, trust, empathy, managing people, employee performance management, underperforming employees,

Listen to the original HBR IdeaCast episode: Great Leaders Use Tough Love to Improve Performance
Find more episodes of HBR IdeaCast
Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.

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How to Bring Out the Best in Your Team

#box-pro-ellipsis-174784312749256{-webkit-line-clamp:2;}How to Bring Out the Best in Your Team

How to Bring Out the Best in Your Team

How to Bring Out the Best in Your Team