We break down a practical playbook for handling clients who refuse to pay, from front-end contracts that set expectations to exit strategies that protect cash and reputation. Clear steps, calm scripts, and legal anchors help you finish fast or walk away whole.

• defining the client engagement agreement and expected scope
• explaining a 15% cancellation fee for remaining work
• using weekly invoicing to reduce leverage and surface issues
• documenting progress with photos and job logs
• offering two paths: one-week finish or controlled demobilization
• calculating final invoices line by line
• negotiating with cancellation fees and service credits
• securing payment with a lien waiver and non-disparagement
• using arbitration for timely, binding resolution
• mindset: own mistakes, avoid blame, exit cleanly

Go to contractorcuts.com or ProStruct360.com and contact us. Retreat: January 11–13. Visit contractorcuts.com to register

Join us January 11–13 in Nashville for the Chart the Course 2026 Planning Retreat. Sign up now and get three free coaching sessions before the event to finish 2025 strong and hit 2026 with a clear game plan. At the retreat, you’ll tackle systems, hiring, marketing, and leadership alongside ambitious contractors, leaving with a blueprint for growth. Spots are limited—visit prostruct360.com to learn more!

Have a question or an idea to improve the podcast?
Email us at team@prostruct360.com

Want to learn more about our software or coaching?
Visit our website at ProStruct360.com