DiscoverWorkLife with Adam GrantHow to fight prejudice with Betsy Levy Paluck
How to fight prejudice with Betsy Levy Paluck

How to fight prejudice with Betsy Levy Paluck

Update: 2024-08-133
Share

Digest

This podcast episode features a conversation with social psychologist Betsy Levy-Pallek, an expert on fighting prejudice. The episode begins with an introduction to Betsy and her work, followed by a discussion on the nature of prejudice and its roots. Betsy shares her experience in Rwanda after the genocide, where she evaluated a radio soap opera aimed at promoting reconciliation. She discovered that the program effectively changed people's behavior, even if it didn't necessarily alter their individual attitudes. This led to a deeper exploration of the power of social norms and how they influence our behavior. Betsy argues that changing perceptions of social norms is a more effective way to reduce prejudice than trying to change individual attitudes. The episode then delves into the limitations of traditional prejudice reduction programs that focus on changing individual attitudes and explores how to change perceptions of social norms at scale. Betsy discusses the role of media, influencers, and social proof in shaping societal expectations and the effectiveness of using statistics to communicate social norms. The episode concludes with a lightning round of questions, covering topics such as the worst advice Betsy has received, her rethinking of AI, and her own prejudices. Betsy shares her prediction that we may not get much better at predicting the future, even with the help of AI, and reflects on the greatest lesson she learned from Danny Kahneman, a renowned psychologist who passed away earlier that year.

Outlines

00:00:00
Rethinking Prejudice: Social Norms and Reconciliation

This episode explores the effectiveness of changing social norms to combat prejudice, drawing on insights from social psychologist Betsy Levy-Pallek and her work in Rwanda.

00:00:38
Understanding Prejudice and its Roots

The episode delves into the nature of prejudice, its origins, and the challenges of changing individual attitudes.

00:07:37
The Rwandan Experience: Changing Behavior Through Social Norms

Betsy shares her experience in Rwanda after the genocide, where she evaluated a radio soap opera aimed at promoting reconciliation. She discovered that the program effectively changed people's behavior, even if it didn't necessarily alter their individual attitudes.

00:11:48
The Power of Social Norms and its Impact on Behavior

Betsy explains the concept of social norms and how they influence our behavior. She argues that changing perceptions of social norms is a more effective way to reduce prejudice than trying to change individual attitudes.

00:16:41
Limitations of Individual Approaches and the Importance of Social Change

Betsy discusses the limitations of traditional prejudice reduction programs that focus on changing individual attitudes. She argues that these approaches are often ineffective and too slow to scale.

Keywords

Prejudice


A preconceived opinion, often negative, about a person or group of people based on their group membership. It can be based on race, religion, gender, sexual orientation, or other factors.

Social Norms


Shared beliefs and expectations about how people should behave in a particular situation or group. They can be explicit or implicit, and they influence our behavior even when we are not consciously aware of them.

Rwanda


A country in East Africa that experienced a devastating genocide in 1994. The genocide was fueled by ethnic tensions between the Hutu and Tutsi groups.

Reconciliation


The process of restoring friendly relations between people or groups who have been at odds. It often involves acknowledging past wrongs, seeking forgiveness, and working to build a more peaceful future.

Social Proof


The tendency to conform to the actions of others, especially when we are uncertain about how to behave. It is a powerful influence on our behavior, and it can be used to promote positive change.

Danny Kahneman


A Nobel Prize-winning psychologist who made significant contributions to the fields of behavioral economics and cognitive psychology. He is known for his work on prospect theory, loss aversion, and the heuristics and biases approach to judgment and decision-making.

Q&A

  • What is prejudice and why do people engage in it?

    Prejudice is a preconceived opinion, often negative, about a person or group based on their group membership. People engage in prejudice because it helps them categorize the world and make quick judgments.

  • How can we effectively reduce prejudice?

    Changing perceptions of social norms is more effective than trying to change individual attitudes. By shifting societal expectations, we can create a more inclusive and equitable environment.

  • What are some examples of how social norms can be used to promote positive change?

    Social norms can be used to reduce bullying in schools, promote energy conservation, and raise awareness about sexual assault. By highlighting the prevalence of positive behaviors, we can encourage others to follow suit.

  • What is the greatest lesson you learned from Danny Kahneman?

    Danny Kahneman taught Betsy that the greatest reward of receiving an award is the joy it brings to others. He emphasized the importance of recognizing the contributions of others and celebrating the field as a whole.

Show Notes

How can we reduce hostility between people and groups? Social psychologist Betsy Levy Paluck has done groundbreaking work on an approach to fighting prejudice that's faster than trying to change institutions and more feasible than trying to change individuals. Betsy and Adam explore the origins of animosity, discuss her experiments in Rwanda and in schools, and unpack strategies for bridging our divides.

Comments 

Table of contents

00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

How to fight prejudice with Betsy Levy Paluck

How to fight prejudice with Betsy Levy Paluck

TED