It promised to make things more efficient, objective, and data-driven, but instead turned a human-centric discipline into an automated, impersonal system with new ethical and privacy concerns.

To help us explore how people and technology work together, we’re joined by Dr Justine Ferrer, a Senior Lecturer in Human Resource Management in the Deakin Business School.

http://www.linkedin.com/in/justineferrer

In this episode, Justine joins us to discuss the evolving role of human resources in the age of technology, exploring the impact of automation and AI on HR practices, the balance between efficiency and the human touch, and the ethical implications of data privacy and surveillance in the workplace.

We also look at the skills needed for future HR professionals, and the potential for AI to enhance rather than replace human roles in HR.

00:00 The Impact of Technology on Human Resources

02:57 The Shift Towards Strategic HR Management

06:00 Balancing Automation and Human Touch

08:47 Surveillance and Employee Trust

11:53 Data Privacy and Security Challenges

14:48 The Role of Small Businesses in HR Tech

17:57 AI, Bias, and the Future of Hiring

20:55 Skills for the Future of HR

23:43 The Ethical Framework for AI in HR

26:50 The Future of Human Resources

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