Inside Gong’s AI Strategy: Context, Memory and Human Trust with Gong's VP of Product, Noaa Ilani
Update: 2025-11-25
Description
In Episode 10 of Future Proof, we sit down with Noaa Ilani, VP of Product at Gong, to unpack how AI is transforming sales, Gong’s vision for agentic workflows, and what the future of human–AI collaboration really looks like.
(0:00 ) Clips + Introduction
(1:50 ) Fully automated sales rep?
(5:00 ) Sales is built on human trust
(5:30 ) Solving the memory problem
(10:00 ) Understanding conversations
(13:00 ) Accounting for tone
(16:20 ) Embedding agents into other systems? Gong’s vision
(22:00 ) Integrating with other AI tools
(23:00 ) Mitigating missing data
(28:35 ) Human collaboration with AI
(34:00 ) Closing thoughts
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