Behind closed doors in the “family reunification center,” an emotional scene plays out in the days following the collapse. The third episode of Collapse: Disaster in Surfside takes us inside the large room at the Grand Beach Hotel that is away from the media frenzy, but not far from where Champlain Towers South once stood. Over the next two weeks, first responders from Miami Dade Fire Rescue update the loved ones of those still missing on the state of the search. Using live-stream Instagram video and rare documentary footage, we go inside that room where emotions are raw, nerves are fractured, and hope is waning. Narrated by journalist Paul Beban.

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