DiscoverThe Ticket: Discover the Future of Customer Service, Support, and Experience, with IntercomIntercom on Product 5: Rise of the “keyboard-first” generation
Intercom on Product 5: Rise of the “keyboard-first” generation

Intercom on Product 5: Rise of the “keyboard-first” generation

Update: 2019-09-051
Share

Description

Join Intercom co-founder Des Traynor and Intercom SVP of Product Paul Adams as they discuss their latest thoughts on how to build successful product at scale.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Comments 
Top Podcasts
The Best New Comedy Podcast Right Now – June 2024The Best News Podcast Right Now – June 2024The Best New Business Podcast Right Now – June 2024The Best New Sports Podcast Right Now – June 2024The Best New True Crime Podcast Right Now – June 2024The Best New Joe Rogan Experience Podcast Right Now – June 20The Best New Dan Bongino Show Podcast Right Now – June 20The Best New Mark Levin Podcast – June 2024
In Channel
Lessons from Amazon: How to practice "Big Bet Leadership"

Lessons from Amazon: How to practice "Big Bet Leadership"

2024-11-0727:43

Off Script: Imagining the next era of customer service

Off Script: Imagining the next era of customer service

2024-10-3021:20

Pioneer: Highlights from Intercom's first ever AI customer service summit

Pioneer: Highlights from Intercom's first ever AI customer service summit

2024-10-1729:10

Fin 2: The Next Generation of AI-First Customer Service

Fin 2: The Next Generation of AI-First Customer Service

2024-10-1043:24

How strong company culture leads to high customer satisfaction

How strong company culture leads to high customer satisfaction

2024-10-0328:13

The Nordstrom Way: Embracing change in customer service

The Nordstrom Way: Embracing change in customer service

2024-09-2528:46

A day in the life of a conversation designer

A day in the life of a conversation designer

2024-09-1931:03

Built For You: Fin AI Agent is now available over email

Built For You: Fin AI Agent is now available over email

2024-09-1212:50

Leadership's Role in Creating a Customer-Centric Culture

Leadership's Role in Creating a Customer-Centric Culture

2024-09-0921:39

A day in the life of a support knowledge manager

A day in the life of a support knowledge manager

2024-08-2222:21

Defining and evaluating a remarkable customer experience

Defining and evaluating a remarkable customer experience

2024-08-1522:04

Off Script: Better, faster, cheaper

Off Script: Better, faster, cheaper

2024-08-0820:34

Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

2024-08-0128:31

Strategies for getting executive buy-in to adopt AI-first CS

Strategies for getting executive buy-in to adopt AI-first CS

2024-07-2521:04

How to lead your customer service team into the AI future

How to lead your customer service team into the AI future

2024-07-1825:10

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

2024-07-0426:54

Building the future of AI-first customer service

Building the future of AI-first customer service

2024-06-2720:38

Off Script: Reinventing customer service with AI

Off Script: Reinventing customer service with AI

2024-06-2027:02

Unlocking customer service's strategic potential with AI

Unlocking customer service's strategic potential with AI

2024-06-1318:31

Shep Hyken on getting ahead of the competition with exceptional CX

Shep Hyken on getting ahead of the competition with exceptional CX

2024-06-0638:48

loading
Google Play
Download from Google Play
Castbox
Download from App Store
usUnited States
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Intercom on Product 5: Rise of the “keyboard-first” generation

Intercom on Product 5: Rise of the “keyboard-first” generation