Why Texting Cannot Replace Phone Calls!

Mastering the Art of Word Tracks: Unlocking Your Sales Potential

Justin Osburn From Smart Groups Joins Us!

Compliance Unleashed: Steve Levine Joins Us!

Following the Script: IT'S TOO HARD....really?

Fred & Lou from Car Guy Coffee Podcast and Certified Solutionaries Join Us!

Special guest: Jim & Michelle Rhoads

Richard Hudson From Ignite Joins Us to Talk FTC Safeguard Rules

Everything You Need to Know About Training Bi-lingual Staff

Interviewing BDC Call Master: Bre

Challenged Credit Sales Call: The Proper Way to Decline a Customer

Interview with a Collections Manager: Audrae Dollar From Rainey Used Cars

What Is Reinsurance, Who Needs It and How Do You Get It? Buckeye Bret Joins Us!

Training: Why All the Push-back?

It’s Just Me, Following Up on You Following Up!

Collections Calls: Why Taking Good Notes is LIFE!

Internal Training: Scoring and Choosing Your Own Calls

Hot Topic: Successful Phone Application Process

Closure: What Is It, Why Do People Skip It and Why Does It Matter?

HOT TOPIC - Follow-ups: Execution & Process