Jeff Silverman: Our clients are not our Mini Me's
Description
Where we sit down with Jeff Silverman for a discussion about the benefits of allowing the owner to be the main decision maker in the owner-trainer business relationship, the perils of ignoring the end user's needs, and ways to honour what the client really wants while also meeting the animal's needs.
"My clients are the experts in what they need, and I am the expert in what is possible."
Also, the reality that your client is likely not a big ol' training nerd, Matthias' reflection on his use of the word 'lazy' in the last episode, and Lauren's post-recording realization that we could make an effective podcast drinking game by taking a drink every time she blames certifying bodies for things. Sorry, Listeners!
Goal Orientated Approach Article
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