A mobility provider that has changed the way over 100 million people have traveled -- FlixBus is now taking on the US...Joanna Patterson, Head of Business Development for FlixBus (a unique combination of tech startup, e-commerce platform and sustainable transportation company) joins Marc Raco and Anthony DeRico.

• How we need more intercity bus travel


• Bus travel hasn’t innovated quickly, other players haven’t brought technology that makes it better for consumer, and how FlixBus does take a fragmented industry and makes it better to help more people get places


• A main player in Europe, hoping to be main player in US


• A few different clicks you can track buses, buses are well maintained, there is a better experience including plugs, wifi, clean,


• Charter bus operators typically are partners


• Allows bus companies its to enter the line run business because they don't have to setup a full business model and infrastructure


• FlixBus in the US trying to convince people to take buses for the first time


• Being a game changer is a combination of things: great mobile experience and good experience being on the bus, using data to optimize pricing and the network


• Skewing toward millennials and college students


• The physical touchpoint with the customer is a driver


• Being a hand in hand partner in the success ion bus operators


• The nature of the partnership


• Important that partners can provide the customer with a good experience


• Technological capabilities are not important because FlixBus has that capability


• How treating customers well is very important


• Management and training of drivers and their interaction with customers  including on the "mobility partner portal"


• Does maple flavored salmon jerky meet expectations?


• #NOTICETHEBUSES

See omnystudio.com/listener for privacy information.