Jum is a former journalist-turned-founder of Jump Start Communications (http://jumpstartcomms.com/), a training company that tailors energetic and interactive workshops for young people, that introduces them to the fundamentals of engaging and effective communication and other integral life skills. I spoke to Jum about the growing problem that society is facing in a lack of sound interpersonal skills, particularly in young people, the impact that COVID is having on catalysing what could be a huge problem to wellbeing outcomes, and what Jum is doing about it.