DiscoverSMB Community Podcast by Karl W. PalachukKarl Palachuk on Setting Requirements for Your Clients
Karl Palachuk on Setting Requirements for Your Clients

Karl Palachuk on Setting Requirements for Your Clients

Update: 2022-02-10
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In this special edition, I lay out some information on choosing clients, setting expectations, and getting clients to play their role in your company. This is absolutely essential to building a successful business model.

When you look at your ideal client, you need to know what they care about and what they don't care about. What kind of buyer are you? What kind of buyer do you want your clients to be? Those questions will help you decide what matters and what does not inside your company.

References and links:

- Uncommon Service by Frances Frei and Anne Morriss 
https://www.amazon.com/Uncommon-Service-Putting-Customers-Business/dp/1422133311/ 

- My blog: https://blog.smallbizthoughts.com 

- My YouTube: https://youtube.com/smallbizthoughts 

- IT Service Provider University: https://www.itspu.com 
- Customer Service Course at ITSPU: https://www.itspu.com/all-classes/classes/customer-service-for-it-service-providers/ 

-- -- -- 

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-- -- --

:-)

 

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Karl Palachuk on Setting Requirements for Your Clients

Karl Palachuk on Setting Requirements for Your Clients