DiscoverThe Art of LiveOpsKeys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6
Keys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6

Keys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6

Update: 2020-09-15
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Today we’re talking with Rich Vogel, who coined the term “live operations” to let his team know they weren’t just doing “maintenance” any more, and who, in addition to writing the first Community Manager job description, discovered the secret to great community management: hire theatre majors!

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Turn 10: Jennifer Lane

Turn 10: Jennifer Lane

2020-01-0944:36

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Keys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6

Keys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6

James Gwertzman and Crystin Cox