Ludmila Golovine is the President and CEO of MasterWord Services, the fastest organically growing LSP in the world, also named one of the top places to work. She has been recognized for her efforts to support the language services industry and promote language access through awards such as the California Healthcare Interpreting Association (CHIA) Trainer of the Year and the Congressional Recognition G7 “Excellence in International Service” award. Over the course of her career, and through her involvement in many professional organizations, she has helped to create and promote the next generation of standards and best practices for our industry.

Hosts:
Sarah Hickey, VP of Research, Nimdzi Insights
VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade

Inge Boonen, VP of Consulting, Nimdzi Insights
Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers.

Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry.

Visit https://multilingual.com to catch up with the latest news of the language industry.

This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights.
Oscar Betancourt - Video Director and Producer
Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights
Antonella Tiezzi - Design

00:00 Ludmila Golovine | CEO & Founder of MasterWord
00:43 What does your company do?
01:01 What was your dream career as a child?
02:30 How do you like to spend your free time?
04:10 3 destinations you'd like to visit
05:32 Best advice you've ever been given?
06:52 What inspired you to start your company?
08:31 First breakthrough moment
09:28 Access to information
11:03 Deaf and hard of hearing community
13:29 Valuable business lesson
14:49 Your biggest success
15:48 What is your leadership style?
16:55 Advice for entrepreneurs