This interview is part of a Microsoft Agentic AI Playbook, the download link is below.

James Caton interviews Sheba Fernando, Vice President, AI Solutions and Presales, LTIMindtree, on the Agentic conversations she is having in Industry.

We discuss:

• an example of how Agentic AI transformed the operations of a building automation customer, reducing call handling time by 60% and significantly lowering operational costs

• how LTI Mindtree is rethinking the traditional AI COE, to include specialized components such as agentic frameworks, reasoning and planning engines, memory systems, and execution environments.

• the need for ‘watcher’ agents, which will monitor incoming signals and alert for anomalies, driving consistency and enterprise value for customers.

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YouTube:

https://youtu.be/7jwYA3ZxOms

Apple:

https://podcasts.apple.com/us/podcast/generate-now/id1566458654

Spotify:

https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=97412552ae4c439a

Sheba Fernando:

https://www.linkedin.com/in/sheba-fernando-40060619/

James Caton:

https://www.linkedin.com/in/jmcaton

Agentic AI Playbook:

https://aka.ms/AgenticPartnerPlaybook