Growing up in the Adirondack Mountains, Lauryn Menard always had a love of the outdoors. Eventually, the big city and her interest in fashion design called her south to New York City. However, she quickly grew tired of the fashion world and wanted to stop chasing trends and focus on solving bigger problems. That realization led Lauryn to switch to a career in industrial design and co-found PROWL Studio, an industrial design and research studio specializing in sustainable products, with clients including Herman Miller and BMW.

Eventually, Lauryn would fuse her love of nature with industrial design by becoming a bio-designer and founding GOB. The company aims to replace the 40 billion polyurethane single-use earplugs thrown away every year with ones that are fully biodegradable and made from Mycelium, a natural, farm-grown material derived from mushrooms.

On this episode of the “Only The Strong Survive” podcast, Lauryn shares insights from her unique entrepreneurial journey with host Dan Kahn. The in-depth discussion breaks down what it takes to launch a highly innovative business, how she plans to compete in a crowded space and what the musts are for modern brands to thrive.

Click on the icon above to listen to the entire episode, and here are our top five takeaways:

* Create a vision to anchor your brand before building it.

* Always hire someone unbiased to check your products before launch.

* Hire people to fill the gaps where you lack skill.

* Building brand awareness is vital to compete in crowded markets.

* Don’t always listen to advice from others.

Create an Ethos First

Some entrepreneurs start by creating products and figuring out how to sell them. Lauryn pulled back even further and wanted GOB to focus on what happens to products at the end of their life cycles. That foundational work helped guide the vision for biodegradable earplugs and pave the way for future GOB products.

“A product, no matter if you are talking about a massive dump truck with a million moving parts or you are talking about an earplug, it is nothing but materials at the end of the day. Once something is no longer usable, it’s obsolete, and you don’t need it anymore. All that is left are materials,” said Lauryn. “So, what we came up with was basically to begin with the end, which became an ethos and is how we still work at GOB. It is this ethos and idea that when you start thinking about a product, you have to think about its end of life just as much as its form and function.”

Hire a B.S. Detector

One important step Lauryn took early in the creation of GOB was to hire someone to validate whether its earplugs were effective. This move was a crucial one, as some entrepreneurs can have a strong bias towards their own products or ideas. An outside set of expert and unbiased eyes taking a close look at GOB’s earplugs and validating their effectiveness gave Lauryn the confidence to move forward.

“We brought on an audiologist in Berkley, which is near where our office is. He was our b.s. detector to figure out if this is actually working,” said Lauryn. “You can have your own biases when you have an idea, and you think it is working. Then you get to launch, and no one checked you. That is what we wanted to avoid.”

Fill Those Gaps

We have heard the importance of hiring the right people from OTSS guests before. However, Lauryn takes it a step further and notes that it is crucial to identify your weaknesses as a CEO. Then you can hire people to fill those “gaps” and assist you in the areas where you need the most help. Doing so does take an honest assessment of one’s abilities, though.

“I think that what I have uncovered as a creative CEO is that it can be an advantage if you are willing and able to look at the things you are bad at and fill those gaps with people who are incredible at those things,” said Lauryn. “We have a COO who has helped scale consumer product companies before. He was at Quip, the toothbrush company, he was at Fable, the dog care company, and a few others. He fills my gaps perfectly. Obviously, I need to understand the P&L, I need to understand our budget and set those things, but it is more of a collaborative process.”

Brand Awareness is King

If you want to compete in a crowded space, you absolutely have to build brand awareness. For Lauryn, that means embracing a direct-to-consumer (DTC) sales model. That setup allows GOB to reach, interact and market directly to its customers, rather than going through a middleman or wholesalers.

“I think if you want to be successful out in the world physically, at retail stores, venues, etc., these days, you have to have brand awareness, and that starts with DTC. We are scaling our DTC sales for that reason,” said Lauryn. “We want to spread, for lack of a better way to say it, like a virus. We want to be everywhere. Our products that we create basically have the added benefit of being relevant and ubiquitous in so many places.”

Don’t Always Take Advice

Having a mentor and the advice of others as an entrepreneur is huge. However, Lauryn notes that you must weigh that guidance and mentorship against your gut instincts. Ultimately, your instincts are usually correct, even if they go against the advice of others, when making tough decisions.

“Listening to people’s advice as if it is the way things need to be, I think that tends to be a thing with female entrepreneurs. We tend to take advice to heart maybe more,” said Lauryn. “I’ve taken people’s advice on hiring people that I shouldn’t have hired. I wasn’t listening enough to my gut and the signals that were present. I was taking mentorship maybe a little too far, I would say. I have learned to always double-check myself with myself and sit back before making hard decisions.”

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