MYW Unscripted Episode 05 – Of Metrics and Interventions Part 2
Update: 2019-07-15
Description
In the second episode of a two-part series, Jose and Nicholas cover what went wrong with the NYPD’s system for tracking crimes and have a broader discussion around the challenges of picking metrics to incentivize behavior and drive performance.
Timestamps:
0:40 : Brief recap of part 1 and setup for part 2
1:50 : Downsides of applying “The Crime Machine”
4:37 : The problem with chasing metrics
7:18 : Maximum or ceiling value of metrics
9:09 : Danger of focusing on single metrics at the expense of others
11:16 : “The Cobra Effect”
15:38 : Our takeaways and wrap-up
Mentioned This Episode:
Reply All: The Crime Machine Part I – https://gimletmedia.com/shows/reply-all/o2hx34/
Reply All: The Crime Machine Part II – https://gimletmedia.com/shows/reply-all/n8hwl7/
mindyourworkpodcast@gmail.com – Email us your ideas here!
MindYourWorkIO – Send us a tweet!
Mindyourwork.io – Find us here!
Credits:
Our intro and outro music for Unscripted is “Pamgaea” by Kevin McLeod, licensed under licensed under Creative Commons: By Attribution 3.0 License. You can find more of Kevin’s music at incompetech.com.
Logo Artwork by Antonella Espinoza. Find her at @ellaspin on Twitter!
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