Managing Digital Distraction: Evidence-Based Strategies for Organizational Performance, by Jonathan H. Westover PhD
Description
Abstract: Digital distraction represents a persistent challenge to organizational productivity and employee wellbeing in contemporary workplaces. This article synthesizes research on attention fragmentation, task-switching costs, and cognitive load to examine how digital tools—while enabling connectivity and collaboration—simultaneously undermine sustained focus and deep work. Drawing on established cognitive psychology research and organizational behavior studies, the analysis explores quantified impacts on individual performance, team dynamics, and organizational outcomes. The article presents evidence-based interventions including structured communication protocols, psychological safety frameworks, and capability-building programs that organizations have implemented to address attention management challenges. Forward-looking recommendations emphasize cultural norms around focus, distributed decision-making authority, and continuous learning systems that balance collaborative connectivity with concentrated cognitive work.
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United States
