Meeting Your Customers' New Expectations
Update: 2021-08-26
Description
How have customer needs and expectations shifted in the past year, and what does that mean for businesses who want to thrive? On this episode, we cover everything from evolving approaches to customer interaction — both online and in-person, and a mix of the two — to how businesses can make the most of changes in customer behavior and digital acceleration. One hint: It all starts with empathy.
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