Sometimes the most profound career conversations happen with old colleagues. Today, Zoë welcomes Ben Hart, someone she worked with years ago in local government who's since become a healthcare transformation consultant working with NHS trusts and independent hospitals across the country.

Ben's got an unusual background: he's led mountaineering expeditions in South America, guided groups canoeing down the Amazon, and somehow those experiences of moving people from where they are to where they want to be translated perfectly into healthcare transformation. His personal motto might sound a bit Disney, but it's surprisingly effective: "be nice, do good, and have fun."

The conversation includes about a challenge many senior professionals face. Ben's moved away from people leadership into individual contributor work, and he's wondering whether it's time to go back. He's brilliant at what he does (his team completely overhauled patient pathways and now treat over 1,200 additional patients per year), but something's missing. It's that classic tension between expertise and leadership, and how to know when you're ready to take on people again without burning out.

What makes this episode special is watching someone work through their Career Equation in real time, working out how to balance family life with the pull of meaningful work that genuinely saves lives.

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In this conversation:

• Why moving from people leadership to individual contributor isn't always forward momentum


• How natural storytelling abilities become superpowers in healthcare transformation


• The reality of working in heavily regulated industries where change takes time


• Creating mentoring relationships without formal authority structures


• Why "leaving the shirt in a better place" drives everything Ben does


• How to protect yourself when working on issues you care deeply about


• The difference between analysing failure and celebrating success (and why we're rubbish at the latter)


• Practical strategies for scaling impact through collaborative partnerships


• When nostalgia for previous roles signals something important about your next move

Find out more:

• Ben Hart on Linkedin

• Zoë Schofield on LinkedIn 

• More at thecareerequation.com

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