Microsoft Contract Negotiation: Escalation Dos and Don'ts

Update: 2025-09-18

Description

Organizations need to weigh when, how, and if it's worth escalating during their Microsoft contract negotiation process. In this episode, Directions on Microsoft Senior Consultant Steve Kelley shares his dos, don'ts, (and a few war stories) with Mary Jo Foley.

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Microsoft Contract Negotiation: Escalation Dos and Don'ts

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Microsoft Contract Negotiation: Escalation Dos and Don'ts

Mary Jo Foley

Microsoft Contract Negotiation: Escalation Dos and Don'ts