Hiatus Time for Watch This Space - Review of the Most Impactful Tech Since 2018, and What We're Watching for Next

Spotlight on Innovation with AI and Communications Technology

Return to Office and Agentic AI Realities

Future of Work Expo Review

AI Overload - DeepSeek, Deepfakes, Paul McCartney's Cautions, Churchill at War, Roadrunner, Agentic AI - Do Consumers Really Care?

2025 Outlook - Workspace Evolution, Small Language Models and AI Everywhere; Plus The MANIAC, AlphaGo and Our Analog Sensibilities

Book Review - With Folded Hands - Where is AI Talking Us? Where is Today's Bob Dylan?, Events Roundup, and 2024 Takeaways

Takeaways From Fall Conferences - AI Evolution for EX and CX, Getting Workers Back to the Office, and Future of Work Expo Updates

Fall Tech Conference Preview, Amazon's Return to Office Mandate, and Updates for Our Podcast

The Joys of Summer - How Streaming Found Its Voice at the Paris Olympics, and How Conversational AI is a CX Game-Changer for Utilities

Workplace Strategy - It's a Thing, and Why It's an Opportunity for UCaaS and CCaaS Vendors

HPE Discover and NICE Interactions - Reflections on Latest Industry Events

The AI Revolution - Are We at the Beginning or the End? Reflections on Analyst Events from Zoom and Verint

The Future is Digital - Exploring Innovation for Workplace Security and Visual Collaboration

Takeaways from Enterprise Connect, and How Did We Get Here with AI from the Days of PBX and Legacy Telephony?

Takeaways From the Future of Work Expo, and Where's the Fit for AI, Apple and the Metaverse?

What Constitutes Work in a Digital World, and Future of Work Expo Preview

2024 Outlook - How IT Leaders Need to Think About Deploying AI - an Analog Perspective

Musings on Big Tech, Looming AI Backlash, and Takeaways From Verint’s Analyst Event

State of Play with Hybrid Work, and Jon’s World Tour Revue - London, Peru, Dubai and the US