DiscoverUpwardly Mobile - API & App Security NewsNeon's Data Disaster: How a Viral AI App Exposed 75,000 Users and Went Dark
Neon's Data Disaster: How a Viral AI App Exposed 75,000 Users and Went Dark

Neon's Data Disaster: How a Viral AI App Exposed 75,000 Users and Went Dark

Update: 2025-09-29
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Neon's Data Disaster: How a Viral AI App Exposed 75,000 Users and Went Dark
In this urgent episode of Upwardly Mobile, we break down the spectacular rise and immediate fall of the highly controversial mobile application, Neon. The app, which recently topped the charts and went viral on platforms like TikTok, promised users payment in exchange for recording their phone calls. These recordings were then sold to AI companies for training. However, less than 24 hours after gaining widespread attention, a significant security flaw was discovered. According to reports from TechCrunch, this flaw allowed public access to extremely sensitive user data. The Security Catastrophe The call-recording app had rapidly climbed the App Store ranks, reporting 75,000 downloads in a single day. Despite its rapid growth, Neon was forced offline after the security issue was discovered by TechCrunch. The flaw was so severe that it allowed anyone utilizing a network analysis tool to access private information belonging to other users. Exposed data included:
  • Users' phone numbers.
  • Call recordings and accessible URLs to the raw audio files.
  • Text transcripts of the recorded calls.
  • Detailed metadata connected to the calls, including the phone number of the person called, the time and duration of the call, and the amount earned from the call.
The Company Response Following the discovery, Neon founder Alex Kiam sent an email to customers notifying them of the app's temporary shutdown. Kiam stated that they were taking the app down to "add extra layers of security" because "Your data privacy is our number one priority". However, it is crucial to note that the email failed to warn users about the specific security issue or that their phone numbers, call recordings, and transcripts had been exposed. TechCrunch noted that although the app's servers were taken down, rendering the app useless, it remained available in the App Store. If Neon does make a comeback, it will certainly receive increased scrutiny regarding its security protocols. Secure Your Mobile Infrastructure with Our Sponsor In a world where mobile app security flaws can rapidly expose millions of data points, protecting your back-end servers and APIs is non-negotiable. Our episode today highlights the critical importance of mobile app protection from the get-go. Learn how to implement proactive mobile security measures. Visit: approov.io Relevant Source Materials & Further Reading
  • Excerpts from "Neon, the viral app that pays users to record calls, goes offline after exposing data | Mashable"
  • Excerpts from "Viral call-recording app Neon goes dark after exposing users' phone numbers, call recordings, and transcripts | TechCrunch"
Keywords: Neon app security flaw, AI training data, call recording app, data privacy, cybersecurity, mobile app data exposure, Alex Kiam, App Store security, TechCrunch exclusive, data breach, viral app failure, mobile security.
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Neon's Data Disaster: How a Viral AI App Exposed 75,000 Users and Went Dark

Neon's Data Disaster: How a Viral AI App Exposed 75,000 Users and Went Dark

Approov Mobile Security