Ombudsman for Banking Services sees a massive increase in the number of complaints by consumers
Update: 2022-05-12
Description
The Ombudsman for Banking Services has seen a massive increase in the number of complaints by consumers against their banks in the past year.
The Office released its report on mediation efforts between customers and banks for the year 2021, in cases of disputed payments, fraud, closure of bank accounts and repossessions.
Lerato Mbele speaks to the Ombudsman for Banking Services Reana Steyn who sheds more light on their findings.
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