On Differentiating Yourself/ Guest: Stephen Shapiro, Innovation Instigator
Description
Innovation expert Stephen Shapiro talks about standing out by focusing on what makes you truly irreplaceable. Drawing from his book Pivotal, Stephen shares why innovation is a capability, not a trend. Learn how to avoid shiny-object syndrome, embrace stability, and uncover your team’s real differentiator… plus a look at his teamwork tool, Personality Poker.
Tune in to this episode as we explore:
(03:40 ) Building stability before change
(07:38 ) Individual differentiation drives organisational success
(12:15 ) Radio flyer's purpose: lasting smiles
(13:45 ) Creating distinctive customer experiences
(18:42 ) Focus on present differentiators
(22:52 ) Real-time feedback in leadership
(26:08 ) Focus on identifying opportunities
(29:35 ) Engage lost and potential customers
(30:33 ) Combatting confirmation bias in innovation
(34:18 ) Refocus on core strengths
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