OperatING manager vs OperatIONS manager - what is the difference? with Frank Cowell
In this episode, we talk with Frank Cowell, most recently the CEO of Digitopia Agency, an inbound digital marketing agency with a proprietary methodology. Frank founded what is now Digitopia in 2004, and has evolved the agency from primarily website development and internet marketing to a digital marketing agency. Prior to founding his first agency, Frank worked in Sales and Marketing with Tandy, AT&T, and other technology companies. He is a Veteran of the United States Marine Corps and regularly volunteers his talents to the San Diego AMA, while mentoring young people in the areas of strategy, sales, and marketing.
Tune in to hear:
- What he means by the Growth Engine Concept and how it applies to our audience of operations professionals.
- His distinction between “Operations” vs “Ops” and the confusion of the terms.
- How he differentiates between an Operating manager (COO) vs an Operations Manager.
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