Join NetSuite experts Chris Hering, Director of Global Channels, Suite Life, and Aaron Rosenberg, CEO, NetSuite Partner Oasis Solutions, for a fireside chat moderated by Oracle Academy North America Senior Director Denise Hobbs. In this chat, Denise talks with Chris and Aaron about some of the technology trends that are impacting ERP systems today and what students should learn of those key aspects as they prepare for professional career roles. In addition, they discuss best practice tactics on how Oracle NetSuite Partners can leverage their expertise and knowledge and get involved in helping the next generation learn the latest technology.

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Episode Transcript:

00;00;09;03 - 00;00;34;20
Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies and software design to help students on their journey to becoming industry ready technology leaders. Of the Future. Let's get started. Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce.
 
00;00;35;01 - 00;01;04;06
I'm your host, Tyra Crockett Peirce  In the first part of our special two part episode, Oracle Academy, North America senior director Denise Hobbs speaks with Chris Herring, director of Global Channel's SuiteLife, and Aaron Rosenberg, CEO of NetSuite partner Oasis Solutions. Denise talks with Chris and Aaron about some of the technology trends that are impacting ERP systems today and what students should learn of those key aspects as they prepare for their professional careers.
 
00;01;04;15 - 00;01;29;12
I am with Oracle next week, director of Channel Suite Life Chris Herring and NetSuite partner Oasis Solutions CEO Aaron Rosenberg. I'm Denise Hobbs, your host, Oracle Academy senior director for North America. Chris, Aaron and I are going to focus our discussion on three major themes. First, we're going to discuss the technology trends that are impacting ERP systems today.
 
00;01;29;29 - 00;01;56;22
Second, we're going to discuss what should students learn of those key impacts as they prepare for professional career roles. And then third, what are the best strategies on how NetSuite partners like Oasis Solutions can leverage their expertise and knowledge to help the next generation prepare to step into talent pipeline? And with that, I'd like to offer a very warm welcome to Chris and Aaron.
 
00;01;56;25 - 00;02;17;25
Thanks for joining me, guys. Thanks Chris, Thanks Aaron. To start off, I want each of you to give me a brief synopsis of your background and your current business position. Now, Chris, I want I'd like for you to start on this one of questions. So, first of all, really happy to be here today. I looked after our global partner SuiteLife ecosystem.
 
00;02;18;07 - 00;02;47;17
So what that means is I am responsible for NetSuite, education and engagement with our partners. So everything from how we onboard partners, how we train them and how they experience that suite as a partner previous to working in this role. I was also in that NetSuite, but in a go to market and a sales management role. So that was looking after new, larger companies that were joining that NetSuite on the enterprise side.
 
00;02;48;07 - 00;03;21;18
And I really started my career on the professional services consulting side. So working in coffee rooms and in boardrooms, deploying software in the early knots. So really happy to join us today and share my experiences with the audience. Great. Thanks, Chris. Now, Aaron, before you start, I'm going to add a little bit more on to you. So in addition to your background and your current business position, I'd like for you to also provide a very high-level explanation of a NetSuite corporate partner.
 
00;03;21;29 - 00;03;54;29
Sure. I'll be happy to. Let me start with a little bit about Oasis. Oasis has been in business since 1991. So very early on in that kind of software application space, we became a NetSuite partner in 2012, so we've been working with that suite as a solution provider partner for a little over a dozen years. So our relationship as a solution provider partner is to help clients typically in the small to mid-market, select, implement and then support their core business management system.
 
00;03;55;03 - 00;04;17;01
In this case, that suite, which really runs in and business operations for hundreds of our clients and tens of thousands of net suites clients globally. So my role as CEO is to really lead the charge and oversee strategy and direction of our company. We are a small business as well, so I have about 40 team members spread out across the United States.
 
00;04;17;22 - 00;04;47;26
I'm headquartered in Louisville, Kentucky, which is where I'm from. And where Oasis was founded, but we do have customers that we support across the country, and we have disparate team members across the country as well. So when we're thinking about ERP, I think we all know that technology changes at a very rapid pace. I'd like for each of you to share your thoughts on the latest technology trends that affect enterprise resource planning ERP systems today.
 
00;04;48;07 - 00;05;18;20
So we're seeing a ton of improvements in artificial intelligence. Everybody's seeing that across how they work and how they operate, right? I'm sure our faculty are seeing it in the way that their students and they themselves operate within their day to day. And so a lot of the biggest enhancements that I see for end users, people that are in the systems that we deployed, are areas that they're using kind of as a copilot of sorts for the needs for requests of the business.
 
00;05;18;22 - 00;05;47;15
Alongside of that interest are so these large language models are being incorporated into ERP systems pretty rapidly. And we're seeing that as net suite upgrades and releases new versions and updates their software every six months. I don't think we're going to see a lot more of that coming out in each version. UPDATE But that helps to change business process flows for automation in areas like purchasing, receiving and shipping.
 
00;05;48;03 - 00;06;15;15
And then I think it'll extend into providing more reports and information on demand and supply trends forecast based on historical data. An example, maybe a little deeper would be in that purchasing workflow. We see this a lot, so customers will ask us now that they have a system like NetSuite one where customers are coming from small business accounting systems to click QuickBooks and spreadsheets got a lot of controls in their automation of workflows.
 
00;06;15;27 - 00;06;43;20
So they want to now put a control. So if somebody in my organization is going to buy something over $5,000, I want a notification as the CEO to approve that or eliminate fraud actions there. There's more control in place. Maybe it helps people spend a little bit more judiciously. So if that's something that we can have in the system, I'm seeing a lot of those workflows and automation points being enhanced by companies like myself.
 
00;06;44;02 - 00;07;05;14
But I think A.I. is going to really assist us in the end users and making those changes on the fly even like through spoken language to the computer. So kind of a starship Enterprise type of functionality where like, Hey computer, please update my purchase workflow to increase the limit of spend from 5000 to $7000, and then it'll just happen.
 
00;07;05;14 - 00;07;32;19
They'll test it and they'll roll it out. Amazing. Almost like a customization, if you will, be a voice. Yeah, I think a lot of that is going to be I was actually had a thought the other the other day like will my grandchildren even need to type or are we moving into a situation where right they can just speak to the machine and it will update and provide information back to us?
 
00;07;32;20 - 00;07;49;20
And you can kind of do that now with Cortana. And, you know, actually, as I was preparing the script, I use a lot of like voice attacks, but you got to go in and it's not perfect. And we all know Siri for call, you know, somebody. They end up calling your plumber on accident stuff. So we're still working on that, right?
 
00;07;49;21 - 00;08;14;14
But yeah, it's it's just the improvements and the generational updates just are happening so rapidly now. Now, Chris, I want you to kind of layer on top of what Aaron saying, but I want you to answer the same questions, but I want you to shift the lens a little bit. So I want you to focus  on answering this question better with an education partner ecosystem perspective, if you will.
 
00;08;15;09 - 00;08;41;24
Sure. Happy to. And I think  Aaron took  the gorilla AI into the mix. I mean, that's just changed everything in the last 12 months and I can certainly see that changing the way we look at things in the next 12 months. It's  kind of incredible how things are moving so quickly. So I had three points to raise on this area in terms of how we're seeing technology change and how that's impacting our partner landscape.
 
00;08;42;16 - 00;09;20;02
The first one building on Aaron's point of sort of unified applications is this idea of a best of breed versus unified suite. So we often talk for those students in the audience, you might be familiar with how you bundle your TV, Internet and telephone at home and they're sort of bundles and we do the same thing within applications where instead of buying a separate expense management tool or ERP or CRM, customer relatio