Jon speaks with Aya Schlachter, CEO and founder of MGS Global Group. Aya shares insights on how architects can use outsourcing to enhance productivity, increase firm capacity, and improve their bottom line. The conversation covers key benefits such as flexibility, access to a wider talent pool, and strategic growth. Aya also debunks common myths about outsourcing, discusses best practices for working with outsourcing partners, and offers philosophical advice on staying open to new opportunities. The episode provides valuable guidance for small and solo architecture firm owners seeking to build a profitable, future-proof business.

Today's Guest...

Aya is the CEO and founder of MGS Global Group, a company that accelerates growth for architecture and design firms worldwide by providing architectural support and staffing services internationally. Her team provides Revit, ArchiCAD, AutoCAD, and 3D Visualization services to architects and interior designers. Aya is a keynote speaker and host of the Architect My Business Podcast – a business growth podcast for architects. She is a wife and mother of two, an avid traveler, a golfer, and a recreational triathlete who loves cooking and spending time outdoors.

Episode Highlights...

00:00 Introduction

00:55 Meet Aya Schlachter: CEO of MGS Global Group

01:51 The Benefits of Cold Plunging

04:40 Diving into Outsourcing: Why and How

06:43 Debunking Myths About Outsourcing

12:01 Choosing the Right Outsourcing Partner

14:18 Best Practices for Starting with Outsourcing

15:05 Flexible Outsourcing for Architects

16:58 Integrating Outsourcing Partners

21:21 Strategic Outsourcing for Business Growth

24:15 Final Thoughts on Outsourcing

26:07 Connecting with Aya and Jon

Key Takeaways...

Leverage Outsourcing for Growth:

   - Outsourcing can enhance productivity, increase capacity, and improve the bottom line for architecture firms.

   - It allows firms to scale up and down based on project needs, providing flexibility.

   - Access to a wider talent pool is a significant advantage.

Debunking Outsourcing Myths:

   - Concerns about communication challenges are often unfounded; many outsourcing teams are proficient in English.

   - Outsourcing partners can research and learn local building codes and standards.

   - Ethical treatment of employees is a priority; outsourcing has positively impacted local economies.

   - Coordination can be effectively managed with technology, allowing for seamless integration.

Choosing the Right Outsourcing Partner:

   - Referrals are beneficial for finding reliable outsourcing partners.

   - Review the online presence and leadership of potential partners to ensure credibility.

   - Look for content and participation in industry events as indicators of a proactive partner.

Best Practices for Starting with Outsourcing:

   - Begin with small projects to test the compatibility and effectiveness of the outsourcing partner.

   - Flexible business models, such as project-based and contract-based arrangements, can accommodate varying needs.

   - Training and integration are crucial for smooth onboarding and collaboration.

Integrating Outsourcing Partners:

   - Treat outsourcing teams as extensions of the internal team, fostering strong relationships.

   - Providing training and aligning with company culture can improve integration and performance.

Strategic Outsourcing for Growth:

   - Outsourcing can help match workforce capacity with project pipelines, reducing wait times and mitigating risks.

   - It allows for entry into new markets and project types, leveraging diverse skills.

   - It's a lower-risk option for startups and small firms, avoiding long-term commitments and overhead costs.

Mindset and Philosophy:

   - Success is decisions away, not years away. Entrepreneurs should remain open to new opportunities and technologies.

   - Continuous learning and adapting are essential in a fast-moving industry.

Building Trust and Relationships:

   - Personal branding and visibility of the outsourcing partner build trust.

   - Strong communication and regular interactions help integrate the outsourcing team effectively.

Flexibility and Support:

   - Offering flexibility in working hours and project management helps in aligning the outsourcing team with the firm's needs.

   - Providing perks and integrating the team into company events can foster a sense of belonging.

Entrepreneurship Insights:

    - Stability in business can be achieved through smart decisions and hard work.

    - A long-term perspective and resilience are crucial for entrepreneurs.

Links Mentioned In The Episode...

MGS Global Group’s website > https://mgsglobalgroup.com/

Connect with Aya on LinkedIn > https://www.linkedin.com/in/ayashlachter/

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In The Next Episode...

Next time Jon chats with Brian McCartney about the key things he's learned from founding and managing five successful creative service firms.