In this insightful episode of The TechLink Health Podcast, we'll be diving into how data is transforming patient engagement and payments as well as discussing the future of health tech. In the past on the podcast, the topics of data and interoperability have emerged as leading themes that are paving the way to the future, and today we will reveal how integrated technology creates seamlessly connected patient experiences across the healthcare journey enabled by emerging trends such as empathetic AI and smarter self service. We'll also discuss best practices related to data analytics and technology integrations, measuring ROI on technology solutions, and delivering better patient outcomes through connected patient experiences.

Here to talk about all of this and more is Kristen Jacobsen, VP of OmniChannel Engagement and Marketing at the leading provider of healthcare engagement and payment solutions, RevSpring. ⁠RevSpring⁠ transforms complex financial journeys into intuitive financial pathways by understanding human, historical, and fiscal context. Through data-driven insight, RevSpring designs, analyzes, and improves communications and billing solutions that increase consumer engagement and payment rates. North America’s leading healthcare organizations, revenue cycle management, and accounts receivables management companies trust RevSpring to maximize financial results through dynamic and personalized communications and self-service payment options.

Listen in with us as we examine an approach that puts patient engagement at the heart of the multitude of interactions across the journey to better health outcomes

Other insights range from how consumers are leading a path to change by expecting more retail-like omni-channel experiences in healthcare, to why it's important for industry leaders to think like a consumer and walk in the patients shoes when implementing solutions, to how ⁠empathetic AI is making agents better, smarter, and faster to deliver better patient experiences.

For more details visit TechLink Health ⁠on the web⁠ or connect with Kristen on ⁠LinkedIn⁠.

This episode was hosted by ⁠Dr. Sarah Samaan⁠.

The episode points to several references with links below:

⁠🚀 RevSpring Announces SeatMate™, an AI-Powered Virtual Agent Embedded in PersonaPay™ for Intelligent Engagement

⁠🏆 RevSpring Wins Best in KLAS® for Patient Financial Engagement

⁠📗 Think Life a Freak by Steven D. Levitt and Steven J. Dubner

If you're a healthcare practitioner or thought leader and interested in leveraging the TechLink Health platform for digital health, e-consults, or advisory services, feel free to connect with us by visiting our site and downloading the TechLink Health app. For medical practitioners that have expertise with any referenced technologies featured on The TechLink Health Podcast, feel free to hashtag in your TechLink Health bio.

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