Podcast 1248: Congrats! You’ve Been Promoted & Leadership Lessons from UPS | Noel Massie
Update: 2025-08-19
Description
In this episode of Inside Personal Growth, host Greg Voisen sits down with Noel Massie, former Vice President of UPS U.S. Operations and author of Congrats! You’ve Been Promoted: An Essential Guide for Helping New Leaders and Their Teams Succeed.
Noel shares invaluable lessons from his journey—starting as a McDonald’s crew member at 16 to leading 200,000 employees at UPS. He unpacks the biggest myths about climbing the corporate ladder, how to turn disadvantages into strengths, and why feedback from peers and subordinates matters more than you think.
Listeners will learn:
-Why leadership is never casual and how every action counts.
-The B.E.S.T. principle for handling tough conversations.
-The 4-to-1 feedback rule to build trust and motivation.
-How to use the Four-by-Five Method to resolve conflicts.
Why Gen Z and Millennials require a new style of leadership focused on inclusivity and respect.
If you’ve recently been promoted—or are aspiring to take the next step in leadership—this conversation offers practical frameworks, strategies, and inspiration to help you and your team thrive.
👉 Learn more about Noel and his masterclass at noelmassey.com.
Our Guest, Noel Massie:
➥ Book: Congrats! You've Been Promoted: An Essential Guide for Helping New Leaders and Their Teams Succeed
➥ Buy Now: https://a.co/d/8aEVApY
➥https://noelmassie.com/
➡️Instagram: https://www.instagram.com/noellmassie/
➡️Twitter/X: https://twitter.com/UPSNoelMassie
➡️LinkedIn: https://www.linkedin.com/in/noel-massie-8b7511a/
Learn more about your Inside Personal Growth host, Greg Voisen:
➥ https://gregvoisen.com
➡️Instagram: https://www.instagram.com/insidepersonalgrowth/
➡️Facebook: https://www.facebook.com/InsidePersonalGrowth/
➡️LinkedIn: https://www.linkedin.com/in/gregvoisen/
➡️Twitter/ X: https://twitter.com/lvoisen/
Noel shares invaluable lessons from his journey—starting as a McDonald’s crew member at 16 to leading 200,000 employees at UPS. He unpacks the biggest myths about climbing the corporate ladder, how to turn disadvantages into strengths, and why feedback from peers and subordinates matters more than you think.
Listeners will learn:
-Why leadership is never casual and how every action counts.
-The B.E.S.T. principle for handling tough conversations.
-The 4-to-1 feedback rule to build trust and motivation.
-How to use the Four-by-Five Method to resolve conflicts.
Why Gen Z and Millennials require a new style of leadership focused on inclusivity and respect.
If you’ve recently been promoted—or are aspiring to take the next step in leadership—this conversation offers practical frameworks, strategies, and inspiration to help you and your team thrive.
👉 Learn more about Noel and his masterclass at noelmassey.com.
Our Guest, Noel Massie:
➥ Book: Congrats! You've Been Promoted: An Essential Guide for Helping New Leaders and Their Teams Succeed
➥ Buy Now: https://a.co/d/8aEVApY
➥https://noelmassie.com/
➡️Instagram: https://www.instagram.com/noellmassie/
➡️Twitter/X: https://twitter.com/UPSNoelMassie
➡️LinkedIn: https://www.linkedin.com/in/noel-massie-8b7511a/
Learn more about your Inside Personal Growth host, Greg Voisen:
➥ https://gregvoisen.com
➡️Instagram: https://www.instagram.com/insidepersonalgrowth/
➡️Facebook: https://www.facebook.com/InsidePersonalGrowth/
➡️LinkedIn: https://www.linkedin.com/in/gregvoisen/
➡️Twitter/ X: https://twitter.com/lvoisen/
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