Insurance regulators are important partners as insurers offer consumers new services that move beyond detect and repair to Predict & Prevent. Guest host Frank Tomasello, executive director of The Institutes’ Griffith Foundation, speaks with Elizabeth Kelleher Dwyer, Director of the Department of Business Regulation for Rhode Island, and Andrew Mais, Insurance Commissioner for Connecticut, on how they each balance consumer protection without stifling innovation.

Segment 1: (00:03:06 ) Frank and Director Dwyer, who also serves as the top insurance regulator in Rhode Island and is chair of the National Association of Insurance Commissioners’ Big Data and Artificial Intelligence (H) Working Group, discuss how insurers cannot respond to growing risks alone, encouraging consumer resilience, regulatory embrace of technology and innovation, clarifying rebating laws for mitigation, and working closely with insurtechs.



Segment 2: (00:18:55 ) Frank and Commissioner Mais, President-elect of the National Association of Insurance Commissioners, explore the challenges posed by climate risks, the value of a more collaborative approach, how consumers benefit from innovation, the ROI of risk mitigation, promoting consumer education about risk, and working toward a better future.