DiscoverScrum Master Toolbox PodcastProduct Owner as the facilitator of Product-related conversations | Joost Mulders
Product Owner as the facilitator of Product-related conversations | Joost Mulders

Product Owner as the facilitator of Product-related conversations | Joost Mulders

Update: 2019-09-06
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From facilitation to stepping away from line-management approaches, how do we help Product Owners do a good job, and collaborate with the team and Scrum Master? 

The Great Product Owner: The Facilitator of Product Conversations

We often refer to the Scrum Master as a “facilitator”. Sure, but how about the Product Owner? Do we expect the Product Owner to be a “dictator”, and tell others what to do without ever listening to their input? 

In this segment, we talk about the Product Owner as a facilitation role. Facilitating conversations with team and stakeholders about the product. 

The Bad Product Owner: The line-manager turned Product Owner

Some Product Owners expect that they “own” the team. They might even assign tasks to people in the team, and manage people’s time. This is expected if the PO has been - or is - the team’s line manager. But, in those cases, how do we establish a positive relationship and clarify agreements with the Scrum Master? In this segment, we discuss how to work with the PO to set expectations for the work of both the Scrum Master and the Product Owner.


Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Joost Mulders

Joost has been an agile practitioner since 2008 and is continuously uncovering new ways to help teams and organizations on their agile journey. He’s taken several roles in that journey, such as Scrum Master, agile coach or management coach. He strives to create work-life fusion with agile, ultrarunning and filmmaking as the main ingredients.

You can link with Joost Mulders on LinkedIn and connect with Joost Mulders on Twitter.

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Product Owner as the facilitator of Product-related conversations | Joost Mulders

Product Owner as the facilitator of Product-related conversations | Joost Mulders