Railway Age’s 2025 Railroader of the Year is CSX President and Chief Executive Officer Joe Hinrichs, who joined the railroad industry in September 2022 and in a little more than two years has made immediate and long-term positive impacts. His collaborative approach to labor relations—for example, CSX being the first Class I to offer paid sick leave and forge preliminary agreements with its unions prior to the start of national bargaining—has gone a long way toward transforming the dynamic between management and rail labor from adversarial distrust to engaged problem-solving.

Hinrichs firmly believes that for CSX to fully realize its growth potential, labor and management must function as one team, with mutual respect and trust. He knows that change is difficult, but he also knows it’s necessary. And as a long-time railroad customer in his prior role as President of Ford Motor Company, he knows the importance of providing good service. CSX’s overall excellent performance is a testament to that. Joe Hinrichs—only the third CSX executive to be named Railroader of the Year (he was preceded by Michael Ward in 2009 and Hays Watkins in 1984)—will be presented with the award at the traditional dinner hosted by the Western Railway Club at the Union League Club of Chicago on March 11, 2025. He sat down with Railway Age Editor-in-Chief William C. Vantuono at CSX’s Jacksonville, Fla., headquarters for this interview.