DiscoverReinventing Customer ExperienceS1 Ep. 3 - Choice Hotels International's Sarah Searls
S1 Ep. 3 - Choice Hotels International's Sarah Searls

S1 Ep. 3 - Choice Hotels International's Sarah Searls

Update: 2021-04-16
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On this episode of our “Reinventing Customer Experience” podcast, ZS Principal Arun Shastri and Associate Principal Gopi Vikranth chat with Sarah Searls, chief customer officer for Choice Hotels International, about how the COVID-19 pandemic has impacted customer experience in the hospitality industry and Choice’s customer-engagement efforts.

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S1 Ep. 3 - Choice Hotels International's Sarah Searls

S1 Ep. 3 - Choice Hotels International's Sarah Searls

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