S21E5: Why Holiday Hiring Is Down But Sales Aren’t
Update: 2025-11-07
Description
Retailers plan the lightest holiday hiring since the Great Recession, but spending is still projected to top $1T.
We dig into:
- Why demand smoothing and e-comm shift cut seasonal roles
- How “slower” in-store flow can increase basket size
- What segmentation and channels mean for labor needs
- Why tariff headlines often overstate price impact
Actionable takeaways for leaders on staffing, ops, and margin protection.
Chapters
- 00:30 Holiday Season Retail Trends
- 06:12 E-commerce Impact on Retail Hiring
- 11:51 Customer Experience and Retail Staffing
- 18:42 Understanding Consumer Spending Dynamics
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