In this episode of "Learn Videography," JJ and Kyle discuss elevating the client experience and what that means for you, a business owner. Client experience is paramount. If you're always happy and positive with your clients, they'll come to rely on that - and over time, that's what will keep them coming back. Our hosts discuss different ways to maintain the best relationship with customers including:

• Thank-you Notes


• End of year gifts


• Year-end gifts


• Ensuring Catering requests or crafty suggestions


• Client playback area/monitor/good experience


• Make sure the post flow is collaborative. File sharing/data delivery/review/central storage

The relationship between you and your clients is critical to the success of your business. The client experience is what sets businesses apart from one another.

You can follow our hosts at @jjenglert and @kalvisuals To join a community of media professionals focused on scaling their business, join our Slack channel for Jump Studios.

Learn Videography is presented by Industry Jump, the hiring platform for filmmakers. At Industry Jump, content creators can create a free portfolio, apply to jobs, and seek video mentoring from top filmmakers. Employers seeking filmmakers to hire can post a job for free, or hire a videographer nearby.

Learn Videography is also presented by Jump Studios, the CRM platform for content creators that includes a video review suite, invoicing with payments, and video contracts with digital signatures.

To get special behind-the-scenes photos, follow @learnvideography and @industryjump on Instagram.

You can submit questions to be answered during the show by sending a direct message to @learnvideography on Instagram.

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