DiscoverEcommerce Coffee Break – The Ecom Marketing & Sales PodcastSTOP Losing Money: How to Implement Profit First — Karl O'Brien | How To Find Your Hidden Cash Cows, What “Profit First” Means, How To Use Contribution Margin, Why Discounting Harms LTV, And Why Acquiring Customers For Retention Is Key (#450)
STOP Losing Money: How to Implement Profit First — Karl O'Brien | How To Find Your Hidden Cash Cows, What “Profit First” Means, How To Use Contribution Margin, Why Discounting Harms LTV, And Why Acquiring Customers For Retention Is Key (#450)

STOP Losing Money: How to Implement Profit First — Karl O'Brien | How To Find Your Hidden Cash Cows, What “Profit First” Means, How To Use Contribution Margin, Why Discounting Harms LTV, And Why Acquiring Customers For Retention Is Key (#450)

Update: 2025-11-24
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Description

In this archive episode, we dive into the concept of “Profit First” E-commerce and why focusing solely on revenue can lead to big surprises. 

Karl O'Brien, Co-Founder of Store Hero, an e-commerce analytics tool, shares how their system helps store owners avoid common financial pitfalls by shifting their focus from top-line sales to bottom-line profitability. 

He explains how to gain a clear view of true profit and what to do with that information to drive business forward.


Topics discussed in this episode:  

  • Why many merchants get a profit shock at month's end. 
  • Why revenue-based decisions can hurt profits in e-commerce. 
  • How contribution margin bridges the gap between marketing and finance. 
  • What products are hidden cash cows or are actually unprofitable. 
  • How to calculate break-even point ROAS for individual products. 
  • Why Q4 strategy should be based on profit, not just sales.
  • What Store Hero is: a profit-first e-commerce analytics tool. 


Links & Resources 

Website: https://storehero.ai/
LinkedIn: https://www.linkedin.com/company/storehero/
Twitter: https://twitter.com/StoreHeroApp

Get access to more free resources by visiting the show notes at https://tinyurl.com/dsay245p

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STOP Losing Money: How to Implement Profit First — Karl O'Brien | How To Find Your Hidden Cash Cows, What “Profit First” Means, How To Use Contribution Margin, Why Discounting Harms LTV, And Why Acquiring Customers For Retention Is Key (#450)

STOP Losing Money: How to Implement Profit First — Karl O'Brien | How To Find Your Hidden Cash Cows, What “Profit First” Means, How To Use Contribution Margin, Why Discounting Harms LTV, And Why Acquiring Customers For Retention Is Key (#450)

Karl O'Brien