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Sales at the Crossroads: AI, Ethics and the Future or Selling

Sales at the Crossroads: AI, Ethics and the Future or Selling

Update: 2025-08-28
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How is AI reshaping the sales profession—and what does that mean for trust, ethics, and the role of human judgment? Host Brad Carlson sits down with Ed Nowlin, professor of marketing at Kansas State University, to explore the evolving balance between people and technology in selling. They discuss the ethical dilemmas created by automation, the skills tomorrow’s sales professionals will need, and how researchers and educators can prepare the next generation. Whether you teach, research, or practice sales, this timely conversation offers valuable insights on where the field is headed.

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Follow the Academy of Marketing Science on social media:
Facebook: facebook.com/AcadMktingSci
LinkedIn: linkedin.com/company/academy-of-marketing-science

For more information on AMS, visit https://ams-web.org/.

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Sales at the Crossroads: AI, Ethics and the Future or Selling

Sales at the Crossroads: AI, Ethics and the Future or Selling

Academy of Marketing Science