Scaling Smarter: How Delegation and Training Transform Law Firm Growth With Raquel Gomes
Update: 2025-11-14
Description
Welcome to episode 305 of Grow Your Law Firm, hosted by Ken Hardison. On today's episode, Ken welcomes Raquel Gomes, Founder and CEO of Stafi, a virtual staffing company revolutionizing how law firms operate. With a background in psychology, corporate America, and technology, Raquel brings a unique perspective to leadership and sustainable growth. Her company was born from her own journey—balancing the demands of a high-powered career with motherhood and the desire for a more fulfilling life. Today, Stafi supports hundreds of law firms across the U.S., providing highly skilled virtual assistants, customized training, and hands-on coaching to help firms scale efficiently without sacrificing quality or well-being.
What you'll learn about in this episode:
- Offshore Staffing for Growth
- How virtual teams can cut labor costs and free up marketing budgets
- Why effective delegation is key to scaling law firms sustainably
- Training and Support that Drive Results
- Inside Stafi University's 800+ certifications tailored for PI firms
- How coaching, KPIs, and emotional support enhance performance and retention
- Data Security and Confidentiality
- How Stafi ensures compliance through advanced vetting, cybersecurity, and monitoring
- Building trust with virtual teams through transparency and accountability
- The Role of AI in Staffing and Operations
- Why AI won't replace humans—but will replace humans who don't use AI
- How Stafi's coaches ensure proper adoption of firm tools and automation systems
- 24/7 Intake and the Future of Legal Operations
- How Stafi Live helps firms close more leads through empathy-driven communication
- Why offshore staffing and AI integration are essential to remain competitive in 2026
Website: getstafi.com
LinkedIn: linkedin.com/in/raquel-gomesstafi/
Facebook: facebook.com/GetStafi
Instagram: instagram.com/getstafi
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