Next up on Living the Small Business Life, we sit down with Chris from ACS Staffing Solutions to discuss the challenges and successes of scaling a recruitment business during the COVID-19 pandemic.

Hear about Chris's journey, from how he and his wife Helen started the business, to navigating the ups and downs of the recruitment industry. Learn about the impact of COVID-19 on their operations, the importance of strong company culture, and the lessons learned in managing cash flow and scaling effectively. Whether you're a business owner or interested in the recruitment sector, Chris's insights offer valuable takeaways.

00:00 Introduction to the Episode

00:19 Meet Chris: The Journey Begins

02:19 Scaling the Business: Challenges and Strategies

04:42 Navigating COVID-19: A Turning Point

06:20 The Impact of COVID-19 on Business Operations

13:17 Post-COVID Adjustments and Market Shifts

21:40 Company Vision and Culture

27:37 Strategic Partnerships and AI Integration

28:11 Scaling Challenges and HR Foundations

31:46 Leadership and Team Dynamics

36:44 Economic Impact on Recruitment

39:06 Navigating Financial Struggles

49:41 Customer Relationships and Retention

52:56 Conclusion and Final Thoughts

---

Find us on socials here:

LinkedIn - https://www.linkedin.com/company/living-the-small-business-life

Instagram - https://www.instagram.com/livingthesmallbusinesslife

TikTok - https://www.tiktok.com/@living.the.small

Facebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/

Twitter / X - https://x.com/living_smblife

Hosted on Acast. See acast.com/privacy for more information.