All Things Considered Franchising Podcast

In this episode of All Things Considered Franchising, host Scotty Milas interviews Danessa Itaya, the President of Bio-One. Bio-One is a franchise specializing in biohazard and trauma scene cleaning services.  With over 30 years of experience in franchising, Danessa has a deep understanding of the industry and the importance of community involvement. She has worked with various brands and has a passion for helping entrepreneurs succeed in business ownership.

Scotty and Danessa discuss the unique aspects of the Bio-One franchise model, which focuses on biohazard and trauma scene cleaning services. Danessa shares her background in franchising and highlights the importance of community involvement in the Bio-One business. As Danessa explains, “When you can help someone get back into their home, or you can just be that empathetic person when they absolutely have no idea what the next step is. And that's what we hear regularly from our customers and from our franchisees."

They also touch on the labor market challenges and the different types of franchisees that are attracted to the Bio-One model. Scotty best illustrates his point by saying, "Bio-One is a business model that you would hope that you never got a call, but at the same time, if you're not getting a call, you're not doing any business." The episode concludes with Scotty and Danessa discussing the future plans for Bio-One, including national accounts and expansion opportunities.

Key Takeaways:

• The mindset of Bio-One franchisees is focused on helping the community and providing empathetic support to customers during challenging situations.


• The labor pool for Bio-One consists of individuals with specialized training and skills, such as those with a background in restoration work or hands-on experience in similar fields.


• Bio-One franchisees often start as owner-operators and then transition to an executive role as their business grows, allowing them to focus on business development and expansion.

Scotty Milas can be reached at scott@scottmilasfranchisingcoach.com and at (860)751-9126.

Danessa Itaya can be reached at danessaitaya@biooneinc.com.

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