Season 4 Episode 1 – Slow Down!

Season 3 Episode 12 – How to have an awkward conversation with a customer without losing them or harming my reputation

Season 3 Episode 11 – How to stop giving away costly discounts

Season 3 Episode 10 – Small Business Systems

Season 3 Episode 9 - It's a tough time to run a small business … what can you do?

Season 3 Episode 8 – This would be an easy business if it wasn't for the bloody customers

Season 3 Episode 7 - How to grow a very small business without wasting time and money on marketing

Season 3 Episode 6 - How to get referrals in the age of social media

Season 3 Episode 5 - How to handle stress by the inch

Season 3 Episode 4 – Small steps can change your life

Season 3 Episode 3 - 7 Habits

Season 3 Episode 2 - The difference between success and failure

Season 3 Episode 1 - How to make new year's resolutions actually work

Season 2 Episode 39 - I’m alright as I am

Season 2 Episode 38 - A customer service strategy that actually works

Season 2 Episode 37 - Sometimes slowing down can be very productive

Season 2 Episode 36 - How to act after win/win negotiations

Season 2 Episode 35 - How to negotiate amazingly using win/win agreements

Season 2 Episode 34 - How to prepare for a win win meeting

Season 2 Episode 33 - How to make sure everyone is exceptional in their job