Setting Standards For The Future Part 2 | Repair Shop Reckoning | Episode 15
Description
In this part 2, Dave Davis, from Hunter Engineering, tackles the challenges facing the automotive industry, including staffing shortages, EV reliability, and the complexities of Advanced Driver-Assistance Systems (ADAS). He touches on the evolving role of calibration technology, the importance of customer service, and the pressures of rising repair costs. With personal stories and a look at the way the industry is going, Dave emphasizes the need for adaptation in the face of new technology and shifting consumer expectations.
00:50 The Changing Landscape of Engineering
02:00 Career Paths for the Next Generation
04:50 Concerns About EV Infrastructure
10:50 The Future of EVs and Combustion Engines
14:10 The Body Shop Dilemma
22:30 The Importance of Proper Calibration
24:00 Innovations in Alignment Technology
30:40 Navigating Complex Repairs
34:00 Handling Customer Relations
36:30 The Impact of Customer Reviews
42:00 The Evolution of Shop Management
46:00 Cashless Transactions and Modern Payment Systems
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