DiscoverHospitality Daily PodcastSt Giles Hotel Group's "Hotels with Heart": Housing & Healing through Hospitality - Abigail Tan
St Giles Hotel Group's "Hotels with Heart": Housing & Healing through Hospitality - Abigail Tan

St Giles Hotel Group's "Hotels with Heart": Housing & Healing through Hospitality - Abigail Tan

Update: 2025-10-28
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In this episode, Abigail Tan, CEO of St Giles Hotel Group, joins our correspondent and hertelier founder Emily Goldfisher to share the story behind Hotels with Heart, a program using hospitality to provide housing, training, and new opportunities for people experiencing homelessness. Started during the pandemic, the initiative has grown into a full-fledged Hospitality Academy that equips participants with skills, confidence, and pathways to employment. Abigail’s vision shows how hotels can go beyond business to become platforms for community and compassion.

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If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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St Giles Hotel Group's "Hotels with Heart": Housing & Healing through Hospitality - Abigail Tan

St Giles Hotel Group's "Hotels with Heart": Housing & Healing through Hospitality - Abigail Tan

Josiah Mackenzie