Nicola Denning-Millar connects with Susan Allen

Susan has over 20 years’ progressive experience in the ‘Commercial Real Estate Industry’ in the operation and management of leading award-winning flagship assets including Toronto Eaton Centre, where she led a team of 160 people. In this capacity, she was responsible for the strategy, vision and day to day operations of the multi-billion dollar asset and led the team through the harrowing shooting in the “Urban Eatery’ in 2012. She is involved in a number of different industry associations, is active in several committees and councils and has won numerous awards including a Canadian TOBY building of the year and Earth awards.

In this episode, Susan shares her career journey, passion, knowledge and insights and speaks to the following:

• Framing a career in Class A Commercial RE Assets
• Favourite asset class to manage and differentiators between retail and office
• Transition from Landlord to Not for Profit
• Importance of professional development to stay on top of your game
• Objectives and responsibilities’ of being President, BOMA Toronto
• Importance of soft skills when building a team
• The power of collaboration and cohesiveness during COVID 19
• Positive contributions of BOMA to the Industry
• What it takes to be a great leader and to drive excellence
• The significance of fun and acknowledgement to build a positive environment
• Benefits of networking and finding a mentor
• The wise words of Buddha!