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TCPA Compliance in Healthcare: Avoiding Costly Mistakes

TCPA Compliance in Healthcare: Avoiding Costly Mistakes

Update: 2025-08-22
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In this episode of Health Law Hotspot, host Ericka Adler is joined by Roetzel shareholder Marc Kallish to unpack the hidden legal risks healthcare professionals face under the Telephone Consumer Protection Act (TCPA). They explore how common communication methods like texts, emails, and calls can trigger costly violations, even when used with good intentions. The episode covers what the TCPA is and how it applies to healthcare communications, the importance of patient consent and opt-out mechanisms, what qualifies as a "healthcare exemption" under the law, real-world examples of class action lawsuits and how they escalate, and why insurance often doesn't cover TCPA violations. Tune in to learn how to protect your organization and avoid costly legal consequences that can quickly escalate if left unchecked.

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TCPA Compliance in Healthcare: Avoiding Costly Mistakes

TCPA Compliance in Healthcare: Avoiding Costly Mistakes

Ericka Adler