Powering AI Efficiency with Human Insights for Top-Notch CX, with Suzanne Duffy of Papier

Creating Game-Changing Customer Experiences with AI, with Daniel Bunton of Cleo

Bold Decision-Making with the Advent of AI, with Silje Stougaard of Vivino

The Biggest Customer Experience Secrets We Learned in 2023 & How AI Will Shape the Future

Why Quality Is Everything with Customer Experience, with Phillip Sønderskov of HiFi Klubben

How to Improve Your Customer Friendships by Working Smarter, Not Harder, with Lauren Klarskov of momkind

Why Your Company Should Prioritize Simplicity Over Everything Else, with WSJ Bestseller Matt Dixon

The Best Way to Live Up to Your Brand's High Standards Long-term, with Becky Hickey of Oliver Bonas

Why You Absolutely Have to Celebrate the Customer Service Wins, with Benedikt Peine of celebrate company

Making Feline Customer Friendships, with Luke Bishop of KatKin

A More Intimate Type of Customer Friendship, with Cherina Røsand of Sinful

ChatGPT Is Coming For Your Customer Service Job

Keeping the Technical Simple with Cristina Martinez of Whisker

Finding the Customer Friendships You Didn't Know You Had, with Kasper Tvernø Hartvigsen of Hobbii

Never Let Perfect Get in the Way of Better, with Harriet Treadwell of Butternut Box

Trailer: Customer Friendship™ Conversations