Improving processes through Business Process Management (BPM) methodologies is a fundamental way of maximizing organizational performance. While one could think BPM is a mostly a mechanical effort of drawing flowcharts and writing instructions, the reality could not be further from this. In our third episode we will discuss how to shake up the organization and end deep-rooted conflicts in a sustainable way. Listen and learn how implementing BPM brings change, a new way of leadership and organizational behaviors. Because Helmut Schmidt used to say “The biggest room in the world is the room for improvement.”

For this episode our host György Péczely will be joined by Matti Perttula, Managing Partner at ICG Innotiimi Finland and expert on the topic.

If you have any questions for György or Matti or are interested in collaborating reach out via changethatworks@icg.eu.com