In this Episode 4, we explore the evolution of software services from tools to colleagues. I believe software services will become "Software as a Work" (SaaW) in the future. Starting with Salesforce's concept of "The End of Software" in 1999, we review the development journey from SaaS to SaaW, as well as the changes in technology, management, and organizational structure brought by SaaW. I believe that SaaW is not just a technological innovation but a revolution in human work methods that will reshape human-machine relationships and create a new world of human-machine collaboration. This content is based on my conversation with Mr. Yang, after which I wrote a long article: "The Evolution of Software Services: From Tools to Colleagues." 
If you're interested, you can read it in depth at the following link:  https://www.linkedin.com/pulse/evolution-software-services-from-tools-colleagues-wei-sun-czs6e/?trackingId=pj6%2BZlzoRmiPrOolpnGjSA%3D%3D

Below are the references:
1. Gartner (2023). Market Guide for Generative AI in Customer Service and Support
2. Forrester (2023). The Future of Software Services
3. IDC (2023). Worldwide Digital Transformation Spending Guide
4. OpenAI. (2023). GPT-4 Technical Report
5. Microsoft. (2023). Microsoft 365 Copilot Early Access Program Report
6. Anthropic. (2023). Claude Implementation Case Studies
7. AutoGPT Documentation and Implementation Guide
8. LangChain Technical Documentation

Content by Wei Sun
Audio by Google
Music by Dopestuff @MelodyLoops
Download free music at https://www.melodyloops.com

Disclaimer:
This podcast is for informational purposes only. The technical content and market analysis shared here, including guest opinions, do not constitute professional or financial advice. We cannot guarantee accuracy or completeness of information. Listeners assume all risks from using our content. Consult professionals before making investment or technical decisions.

Contact: victor@nexture.nz