The Future of Hospitality Marketing with Erin Levzow
Description
In this episode of Give an Ovation, we welcome Erin Levzow, a hospitality marketing and technology expert with nearly 20 years of experience at brands like Caesars, MGM, Wingstop, Freebirds, and Del Taco. Erin shares her insights on how to blend technology with human connection to create exceptional guest experiences.
Zack and Erin discuss:
Why brands often forget about the guest and how to refocus on their needs
The power of consistency in building customer loyalty
How technology can enhance emotional connections rather than replace them
The importance of meeting guests where they are—both digitally and in person
Why marketing and technology teams must work together for true success
How brands like Wingstop evolved their messaging to better connect with customers
Tune in to hear Erin’s expert take on guest experience, marketing innovation, and the future of hospitality tech!
Thanks, Erin!
United States
